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Privacy Policy

1. Introduction

FlyAlert ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our flight tracking and alert services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

Personal Data

When you register for an account, we may collect the following information:

  • Email address
  • First and last name
  • Payment information (processed through secure third-party payment processors)
  • Travel preferences and flight alert settings
  • Phone number (if you opt for SMS alerts)

Usage Data

We may also collect information on how the service is accessed and used. This usage data may include:

  • Your computer's IP address
  • Browser type and version
  • Pages of our service that you visit
  • Time and date of your visit
  • Time spent on those pages
  • Flight routes and destinations you search for
  • Device identifiers

Tracking & Cookies Data

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

3. How We Use Your Information

FlyAlert uses the collected data for various purposes:

  • To provide and maintain our service
  • To notify you about changes to our service
  • To allow you to participate in interactive features of our service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our service
  • To monitor the usage of our service
  • To detect, prevent and address technical issues
  • To provide you with flight alerts, updates, and information related to the flight routes you're monitoring
  • To process your payments (we do not store your payment information)

4. Data Sharing and Disclosure

We may share your personal information in the following situations:

With Service Providers

We may share your information with third-party service providers to facilitate our service, provide the service on our behalf, perform service-related tasks, or assist us in analyzing how our service is used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

For Business Transfers

If FlyAlert is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy.

For Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access, update, or delete the information we have on you
  • The right of rectification - the right to have your information corrected if it is inaccurate or incomplete
  • The right to object to our processing of your personal data
  • The right of restriction - the right to request that we restrict the processing of your personal information
  • The right to data portability - the right to be provided with a copy of your personal data in a structured, machine-readable format
  • The right to withdraw consent at any time where we relied on your consent to process your personal information

7. Analytics & Third-Party Services

We may use third-party service providers to monitor and analyze the use of our service, such as Google Analytics. These services may collect information sent by your browser as part of a web page request, including your IP address or other identifiers. Their use of this information is governed by their respective privacy policies.

8. Children's Privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@flyalert.io.

Last updated: March 7, 2025